Unitypoint health prairie parkway lgbtq clinic
Building Trust in the LGBTQ Community
June 12, 2019
In this second letter about one of our eight Trust Practice Test winners, we are highlighting and reflecting on what we can discover about building trust.
UnityPoint Health – Prairie Parkway in Cedar Falls, Iowa has integrated an LGBTQ clinic into its family medicine clinic, serving a population of more than 40,000 including students from the University of Northern Iowa, a state university in the area. The clinic is open two evenings per month from 5 to 7 p.m. and is staffed by full-time employees of other UnityPoint Clinic locations who work there in addition to their regular duties at their “home clinics.”
The clinic focuses on creating a welcoming, comfortable environment for people in the LGBTQ group. Team members are trained to doubt patients about pronouns and their preferred name, a little but affirming step for patients who identify as gender nonconforming or gender-fluid. The competencies identified for this practice include:
- Mindset: showing up with the intention to adapt the look after experience to be personal and relaxed for everyone served.
- Openness: to sensitivity and bias awareness.
- Mutual endorse and
UnityPoint Health Prairie Parkway LGBTQ Clinic
The Prairie Parkway LGBTQ Clinic occurs two evenings per month at one of UnityPoint Health’s established Family Medicine clinics in Cedar Falls, Iowa. The clinic is staffed by providers and staff who are all full-time employees of other UnityPoint clinics across the Waterloo region, along with a physician who is employed at a regional Federally Qualified Health Center. The clinic provides primary care and routine exams, vaccinations, routine cancer screening, contraceptive handling, STI testing and treatment, pre-exposure prophylaxis (PrEP), hormone therapy, post-surgical care accompanying gender affirming procedures, and on-site lab testing and radiology. Unity Point Health is a network of hospitals, clinics and dwelling care services in 14 locations throughout Iowa, Illinois and Wisconsin.
Clinic workflow is designed to avoid potential misstep, particularly where healthcare has historically missed opportunities to create a positive experience for LGBTQ people. There is a devoted phone line and email, managed by only two people who are trained to query the patient on pronouns and a preferred name. This petty yet critical step helps
LGBTQ-Specific organizations can provide services directly related to the LGBTQ community (gender-affirming services, PreP, and PeP. LGBTQ- Inclusive organizations have providers that can see LGBTQ clients but aren’t necessarily trained in LGBTQ- Specific issues. Inclusion on our website does not warrant or imply any endorsement, recommendation, or outcome. You must fully vet each resource.
Planned Parenthood
LGBTQ Specific and LGBTQ Inclusive Concern
Services provided: Birth Supervise , HIV Services, Pregnancy Testing and Planning, Sexual and Reproductive Concerns, STI Testing and Treatment, Gender Affirming Care, Vaccines, Preventative Care
Contact: 1-800-230-7526Unity Point LGBTQ Clinics
LGBTQ Specific Care and LGBTQ Inclusive Care
Request an appointment here
UnityPoint Clinic LGBTQ – Prairie Parkway
Cedar Falls
The staff at UnityPoint Clinic – LGBTQ – Prarie Parkway has undergone training through the Protected Zone Project to secure you receive your look after in a welcoming environment with a team who strives to deliver quality affirming care with dignity and sensitivity to all our patients.UCS Healthcare
LGBTQ Specific and LGBTQ Inclusiv
Celebrating Pride Month
The CCHS Academic Diversity, Equity, and Inclusion Committee hosted two lectures in June to celebrate Pride Month.
The first event, “Working toward Health Equity for LGBTQIA+ Communities,” was a panel discussion held June 9 and moderated by Andrea Wright, MLIS, clinical and technical services librarian at the College of Community Health Sciences.
The second event, “Transparent – A Story of Our Family,” was presented on June 23 by Dr. Kyle Christiason, a family medicine physician who helped uncover the Unity Signal Health Prairie Parkway LGBTQ Clinic in Cedar Falls, Iowa.
Pride Month is famous across The University of Alabama and is a UA-supported initiative that seeks to make campus a more diverse and inclusive place for students, faculty and staff.
Working toward Health Equity for LGBTQIA+ Communities: An Expert Panel Discussion
The panel discussion centered around questions about health disparities experienced by the LGBTQIA+ communities, as successfully as the provision of health concern to members of these communities.
Panelists included: Dr. Jason Flatt, professor in the School of General Health at the University of Nevada, Las Vegas; Isabel Hope, a UA
Information
Number of patients waiting reflects the current number of patients waiting to be seen. This number changes frequently and is not exact.
LGBTQ-Friendly Providers
UnityPoint Clinic applications individualized health care services in a comfortable and welcoming environment to the lesbian, gay, bisexual, transsexual , queer and questioning communities. Safe Zone trained providers will ensure compassion and understanding for all patients.
Services we provide
- Primary care and routine exams
- Vaccinations
- Routine cancer screening
- Contraception management
- STI prevention, testing and treatment
- Pharmacist on-site in clinic
- Pre-exposure prophylaxis (PrEP)
- Gender-affirming hormone therapy
- Gender-affirming voice therapy
- On-site pharmacy, lab and radiology
How One Medic Ignited a Spark of Change
"We launched a clinic dedicated to LGBTQ+ health care at my UnityPoint Health practice in Cedar Falls. I wanted to re-design the care trial to be safer and more welcoming for everyone, including my son."
- Kyle P Christiason, MDResources
Grow GroupGrow Group is a endorse group for families and friends of those recognizing in the LGBTQ society.